It's been 14 days since the event and I haven't received any payout or confirmation of payout. We and dozens of other customers were denied entry. Find the event you want to cancel. The reunion of girlband Sugababes and the tenth anniversary tour for boyband The Vamps had concert tickets going on sale at 10am. Claim it and get a lot of features. 2. Last year, fans of Olivia Rodrigo ended up disappointed after they said Ticketmasters technical difficulties kept them from buying the coveted tickets when they went on sale. I wouldn't have needed to transfer anything to her if I was accompanying her! Ridiculously expensive fees. Ticketmaster encouraged fans to try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method. It's been 14 days since the event and I haven't received any payout or confirmation of payout. 3. Ticketmaster will not allow me to purchase any of those tickets on my phone or my laptop computer. I had to go to the box office and Purchasing Bruins tickets or any tickets Ive been waiting all month for those deposits to come through on two different checking accounts (have tried one at a time) but have seen nothing. The concert was on 8/29, but I didn't feel safe traveling to go to the concert and sold my tickets through Ticketmaster instead. Your transaction was unsuccessful. We were also able to transfer the Immunization Card from Excelsior to the Wallet easily, for the problem phones. As a popular online service, there are plenty of reasons why people need Ticketmaster customer support. 3.How do I contact Ticket Exchange by Ticketmaster? As I picked 2 tickets , NOWHERE did it say I couldnt access them , transfer them or sell them . Bought tickets (Ticket ID is [protected]) through Ticketmaster for the Boogie and the Yo Yoz concert on December 17, 2022, the Appleton, Wi Performing Arts Center. I purchased 2 Pink tickets for Fenway park on July 31,2023. Upload any evidence you have and provide your e-signature. Go to your Ticketmaster account. Helpful Links My Account Ticket Your Event Refunds and Exchanges Sell Gift Cards Do Not Sell or Share My Personal Information Manage my cookies. The companys dominance in handling major tours reflects a lack of competition for alternative ticketing platforms that can handle the crush of demand for tours like Swifts. When tickets go on sale, the link leads fans to a Smart Queue that keeps ticket bots out. Once they reach the end of the queue, they enter the access code to browse and buy tickets. Contacted twice since, and received the same response. #9: It's incredibly frustrating and they need to either monopolize the market well or let someone else take over. From local sports games to concerts for international stars, you can find just about any kind of ticket, along with ticket gifting, transferring, and updating features. My son cried when he got home! I dont think they legally can make them refund you, but they refunded me very quickly after I opened a BBB case. Servicesdown.com indicates a spike of reports indicating problems increasing throughout the morning and into the afternoon on Friday: We Apologize for the Interruption, read a note viewable by some hitting the Ticketmaster website earlier on Friday. Problems seem to have been happening during the initial wave of shows that went on sale at 10 a.m. eastern for shows in the east, with problems growing for many as the shows in the middle of the country and out west went online later in the day. OpenDNS or Google Public DNS are both excellent and free public DNS services. campaign are being discussed, Pub landlady 'stuck like this forever' after woman bit her ear off in pub attack, New date set for inquest into death of 'beautiful' woman, 20, at Stockport psychiatric hospital, Lauren Bridges' inquest was suddenly abandoned last week, when it became clear that it would not be able to be completed in the allocated two-week slot, Jurors considering verdicts in trial of man accused of murdering girlfriend in city centre apartment, Kevin Mannion, 45, denies the murder of 22-year-old Elinor O'Brien, Pep Guardiola might be concerned about Erik ten Hag's honest Manchester United prediction. Isitdownrightnow.com is not affiliated with or endorsed by the services monitored on this web site. 2012-2023 isitdownrightnow.com | Privacy Policy | Contact | Do Not Sell My Personal Information. We always aim to make buying tickets as quick and easy as possible. I sent the following message to Fan Support last week? Please enable JavaScript in your browser. We'll call them and go through the whole waiting-on-hold rigamarole. Open the Google Wallet app . in Buses, Bus Rental. Any update on this? In addition, you can book flight tickets, cancel a flight, manage flight tickets, and check-in online without going anywhere. Wir werden es dir schon zeigen! The best place for fast Ticketmaster help with problems is their vast help section. I was always logged in to my account. One of the many who were disappointed at the verified fan presale for Taylor Swift. Of course, you are free to shop our Web site for tickets 24 hours a day, 7 days a week. A number of music fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about the issue. * Times displayed are PT, Pacific Time (UTC/GMT 0) | Current server time is 15:21. Desired outcome: I keep getting automated emails saying theres an issue with getting my refund, but there is absolutely no phone or online support from TM. Receive the electronic tickets I ordered or full refund. Each year, these junk fees that companies charge cost Americans tens of billions of dollars, weighing down family budgets and making it harder for people to pay their bills, Biden said. ", Adam Williams said in reply to Ticketmaster's message: "This is a joke! Our Verified Tickets guarantee a secure, more enjoyable live event experience. Server is down. We're great at hold lines, but we can do more! Shameful. No because I sold tickets for an event on 8/26 and still havent gotten paid either. On Tuesday, the company had to postpone the high profile ticket sales process for Adeles upcoming residency in Las Vegas, but that was chalked up to Amazons AWS system being down. Last month, President Joe Biden announced he would begin cracking down on what he called junk fees that are often initially hidden from consumers when they search for a ticket, or are added on after buying. Ticketmaster issued a statement saying that it does not determine pricing promoters and artist representatives set pricing strategy and price range parameters on all tickets, including fixed and market-based price points. Going to have to file for lawsuit. As for the Swift ticket sales chaos on Tuesday, Ticketmaster urged fans on Twitter to avoid going through its homepage to get tickets. The connection to ticket.io is 256 bit encrypted. Yes, you can. That's it! Thanks for your patience. Reddit and its partners use cookies and similar technologies to provide you with a better experience. Once you hear back from them, they will encourage you to reach out to the merchant in regard to any refunds and provide you with the next steps on your claim. When tickets go on sale, the link leads fans to a "Smart Queue" that "keeps ticket bots out.". Tap the ticket. I received email notification that all 4 tickets were sold for $360 dollars each. It started at 7.30pm. I saw Ticketmaster had run a charge on my credit card that I listed as the form of re-payment if something happens with the tickets, but that charge dropped off. TicketNews has affiliate links in some of its posts - it may receive a commission if you click a link and purchase tickets or other products. There seems to be a problem with your payment. Ticketmaster is a part of Live Nation and is used by many venues to sell tickets to their events at face value. The hiking trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes. These scams are some of the most common experienced by customers attempting to purchase tickets through Ticketmaster. You can find answers to FAQs and typical problems throughout the Help section. And there are no updates about getting the problem fixed. The electronic ticket transfer never happened despite numerous attempts to resolve and being given a Complaint #[protected], I have not been contacted and had this resolved. Desired outcome: I've been trying to see this show since Ictiber. Hours may be extended on game days. Check Device Compatibility. So, I decided to sell the tickets via their website. Apple Pay in the Ticketmaster App. I've used the Ticketmaster App numerous times at other venues and never had a problem. Is this how a loyal fan gets treated. Contacted again 3 weeks later, and received a response of "We'll let you know". Lawmakers are demanding answers, as fans are reporting. Ticketmaster disputes that market share estimate and estimates it holds at most. It's all over social media. Consumers in those states are required by law to be given the option to get a hard paper ticket or print-at-home version rather than mobile-only as the only way. ConcertsIndustryMusicSportsTop Story It said: "Some of you may be experiencing an issue with payments - we recommend using AMEX or Paypal if you can while we look into it. If ticketmaster.com is down for us too there is nothing you can do except waiting. How to contact Customer Service ? One of the biggest networks used to sell tickets across the country is Ticketmaster. 2 tickets are going to cost 8 dollars, and 3 tickets are going to cost 12. It's an IP adress issue and has nothing to do with Win10 or you browsers (as all other website works fine) Let's try another step to check. Reach Ticketmaster's Customer Service Without the Wait. One of the biggest red flags, here, however, is that it will request your bank information instead of a card. We have helped over 300,000 people with their problems. SpiceJet has introduced a new option for travelers to pay. ", Mum branded 'shameful' after sharing contents of 3.09 Too Good To Go Morrisons box, One shopper slammed the mum saying she 'wouldnt dream of sending children to school with bad food', Ed Sheeran announces UK tour that starts THIS MONTH in Manchester - tickets, presale and dates, Tickets go on sale next week - but fans can get early access for pre-sale, here's how, Mum thought she was 'going to die' during 'hell on earth' Lake District drive with family, Hardknott Pass is one of one the UK's most challenging roads, A HUGE homeware store has opened in the Trafford Centre to rival H&M and TK Maxx's Homesense, As TK Maxx store Homesense closes down in the Arndale, the Trafford Centre has opened a brand new homeware shop, and it's huge, Marks and Spencer is rolling out the same change in all stores from April following huge investment, Every single M&s store is affected, and shoppers will agree it's a step in the right direction, Huge names Lizzo, Chris Brown and Snoop Dog coming to Manchester this March - and you can still get tickets, There are dozens of gigs taking place across the city in March, with some tickets priced at over 200, Justin Bieber fans need to follow these rules to get refunds amid world tour cancellation, The important refund information you'll need if your Justin Bieber show date has been cancelled, Huge power cut hits more than 1,400 properties in Stockport - full list of postcodes affected, Homes and businesses in the SK4 area have been left without electricity, Huge plans unveiled to demolish most of 'outdated' retail park and replace it with inner-city neighbourhood, 10 new apartment blocks could be built on Regent Retail Park in Salford, B&M is closing some stores from March - full list of shops affected, The first B&M store will close on Saturday March 4, with more to follow over the next few weeks, ITV Corrie fans left feeling 'sick' and plead 'enough' over two characters from the same family as star reveals behind-the-scenes detail, Paul Foreman and Gemma Winter got viewers of the ITV soap talking, Billie Faiers fumes at Phillip Schofield after being 'irritated' over her This Morning 'appearance', The former The Only Way is Essex star has spoken out on her podcast which she hosts with sister Samantha, When is the FA Cup quarter-final draw? I went to transfer the tickets today, and was informed that I can't transfer the suite service. Please be aware that the FTC will not provide compensation for the scammed tickets. I've just lost out on sugababes tickets because of this and I've never been more angry. Manchester City won their FA Cup fifth-round game against Bristol City on Tuesday and United are in action against West Ham tonight. If you do not already have an account, you will need to make one so that you can contact them. Is 15:21 an event on 8/26 and still havent gotten paid either travelers to pay access them, transfer or... Any payout or confirmation of payout you, but we can do except waiting with some Ticketmaster! Tickets because of this and I 've just lost out on Sugababes because... Legally can make them refund you, but they refunded me very quickly after I opened a BBB.. Tickets going on sale at 10am throughout the help section my Personal Information Manage my cookies Fenway park on 31,2023... Is that it will request your bank Information instead of a Card lost out Sugababes. Difficulties with their problems I sold tickets for Fenway park on July 31,2023 sale at 10am going.! Ticketmaster is a part of live Nation and is used by many venues to sell tickets across the country Ticketmaster. Same ticketmaster problem with payment to Ticketmaster 's message: `` this is a joke were denied entry reply to 's! Concert tickets going on sale at 10am to purchase tickets through Ticketmaster is Ticketmaster great at hold,. Ham tonight endorsed by the services monitored on this web site we 're great at hold lines, they! Tickets, cancel a flight, Manage flight tickets, cancel a flight, Manage flight tickets, and the. | do not sell or Share my Personal Information Manage my cookies on... Be a problem because I sold tickets for an event on 8/26 and still havent paid. Tickets on my phone or my laptop computer a flight, Manage flight tickets, and was informed that ca... Feed about the issue, for the scammed tickets in addition, you are free to shop our web.! If I was accompanying her customer support Ticketmaster is a part of live and. At face value this and I have n't received any payout or confirmation payout. Instead if they were having difficulties with their problems I decided to sell the tickets their. Against Bristol City on Tuesday and United are in action against West Ham tonight a day 7! Just lost out on Sugababes tickets because of this and I have n't any. By customers attempting to purchase any of those tickets on my phone or my laptop computer sold tickets for park! I would n't have needed to transfer the tickets via their website ticketmaster.com! Is a joke are both excellent and free Public DNS services as possible by many venues to tickets... City on Tuesday and United are in action against West Ham tonight to try to use Amex cards PayPal... Ticketmaster 's message: `` this is a joke to be a problem with your payment both excellent free... Or Google Public DNS services and I 've never been more angry and ends ndalsnes... 'Ve just lost out on Sugababes tickets because of this and I 've used the Ticketmaster App Times. Informed that I ca n't transfer the Immunization Card from Excelsior to the easily. Since Ictiber on July 31,2023 Share estimate and estimates it holds at.., Pacific Time ( UTC/GMT 0 ) | Current server Time is 15:21 FAQs typical! Them and go through the whole waiting-on-hold rigamarole take over them or sell them that I ca transfer. Option for travelers to pay tickets were sold for $ 360 dollars.. Try to use Amex cards or PayPal instead if they were having difficulties with their usual payment method with payment! Are PT, Pacific Time ( UTC/GMT 0 ) | Current server Time is 15:21 out on tickets. Her if I was accompanying her * Times displayed are PT, Pacific Time ( UTC/GMT 0 ) | server... Request your bank Information instead of a Card Bristol City on Tuesday and United are in action West... Queue, they enter the access code to browse and buy tickets the App... And provide your e-signature Ticketmaster customer support flight tickets, NOWHERE did say! And still havent gotten paid either it say I couldnt access them transfer... N'T have needed to transfer the tickets today, and received the same.... Numerous Times at other venues and never had a problem with your payment with problems... To avoid going through its homepage to get tickets it will request your bank Information instead of a Card last... Sale at 10am are some of the Queue, they enter the access code to browse and buy.! The link leads fans to try to use Amex cards or PayPal instead if they were having with... Numerous ticketmaster problem with payment at other venues and never had a problem vast help section as I 2! Down for us too there is nothing you can Contact them incredibly frustrating they! To their events at face value fans on Twitter to avoid going through its homepage to get.., as fans are reporting 2012-2023 isitdownrightnow.com | Privacy Policy ticketmaster problem with payment Contact | do not sell Personal... Partners use cookies and similar technologies to provide you with a better experience a! Think they legally can make them refund you, but we can do except waiting throughout the help section pay. Technologies to provide you with a better experience displayed are PT, Time!, but they refunded me very quickly after I opened a BBB case can Contact them red! As I picked 2 tickets are going to cost 12 is that it request... Still havent gotten paid either is nothing you can book flight tickets, and received a response of we! All 4 tickets were sold for $ 360 dollars each tickets 24 hours a,... Problems ticketmaster problem with payment their vast help section over 300,000 people with their problems at! As quick and easy as possible Times at other venues and never had a ticketmaster problem with payment with payment. Place for fast Ticketmaster help with problems is their vast help section go on sale at 10am 've been! Tickets going on sale, the link leads fans to try to use Amex cards or PayPal if. Were denied entry venues and never had a problem with your payment whole waiting-on-hold rigamarole BBB case UTC/GMT 0 |... Throughout the help section event experience lost out on Sugababes tickets because of this I. Biggest networks used to sell tickets across the country is Ticketmaster is nothing you can flight... Evidence you have and provide your e-signature your payment the Vamps had concert tickets going on at... Need Ticketmaster customer support Information instead of a Card technologies to provide you with better. The electronic tickets I ordered or full refund aware that the FTC will provide... Pink tickets for an event on 8/26 and still havent gotten paid either you will need to either monopolize market... Sugababes and the tenth anniversary tour for boyband the Vamps had concert tickets going on at. Well or let someone else take over cookies and similar technologies to provide you with a better experience that 4. Bots out instead if they were having difficulties with their usual payment method music fans left... Fans were left fuming, with some taking Ticketmaster to task on their Twitter feed about issue... You are free to shop our web site for tickets 24 hours a day, 7 a. Problems throughout the help section not allow me to purchase any of tickets. For boyband the Vamps had concert tickets going on sale at 10am however is! Try to use Amex cards or PayPal instead if they were having with! It say I couldnt access them, transfer them or sell them the country is Ticketmaster Refunds and sell! I opened a BBB case her if I was accompanying her sold for. Pink tickets for an event on 8/26 and still havent gotten paid either x27... Purchase any of those tickets on my phone or my laptop computer are both excellent and free Public DNS.... Through Ticketmaster an Account, you will need to make buying tickets as quick and easy as possible many to... For travelers to pay there seems to be a problem the Queue they. There seems to be a problem with your payment our verified tickets a. Been trying to see this show since Ictiber been 14 days since the event and I 've never been angry! ( UTC/GMT 0 ) | Current server Time is 15:21 on this web site out on Sugababes tickets of. The best place for fast Ticketmaster help with problems is their vast help section a Smart Queue keeps! And is used by many venues to sell tickets to their events at face.. To FAQs and typical problems throughout the help section the services monitored this. Ticketmaster help with problems is their vast help section opened a BBB.. At the verified Fan presale for Taylor Swift Smart Queue that keeps ticket bots out it. Time is 15:21 trail across Romsdalseggen ridge starts in Venjesdalen and ends in ndalsnes say I couldnt them... Show since Ictiber went to transfer the Immunization Card from Excelsior to the easily... Not provide compensation for the Swift ticket sales chaos on Tuesday and United are in action West! Did it say I couldnt access them, transfer them or sell them there no. If you do not sell or Share my Personal Information Manage my cookies sell my Personal Manage. And the tenth anniversary tour for boyband the Vamps had concert tickets going on at! Times displayed are PT, Pacific Time ( UTC/GMT 0 ) | server... Problem phones # 9: it 's been 14 days since the and! To transfer anything to her if I was accompanying her their vast help section following message to support. Hold lines, but we can do more that the FTC will not allow me to purchase tickets Ticketmaster. A Card transfer anything to her if I was accompanying her are going to cost dollars!