By studying the Thai Airways cancellation policy, passengers can now quickly learn about the requirement for reversals of their travel and money-back processes. On Thursday, the court approved a proposal for the company to repay monies owed to passengers in respect of prepaid tickets before the bankruptcy, something which should be completed by the 31st of January 2024. A new financial advisor will now be employed by the airline to put together the 25 billion package which has been halved this year due to a better-than-expected operating performance. From. We are truly sorry about this., UK set to cut air passenger duty on domestic flights, Original reporting and incisive analysis, direct from the Guardian every morning. expand_more. After following the cancellation, you can click on the raise a refund request. In 2017, the airline lost US$67.2 million. Or else, in some scenarios, you may be provided the next accessible flight at a similar time. The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who The plan being pursued was put forward by top executives at the airline including Chief Financial Officer Chai Eamsiri who made a submission to the court in September. . In case, a passenger fails to board a flight and does not apply for money back, she/he will not be refunded any money. Thai Airways is now offering holders of the previously issued travel vouchers a refund to be processed until March 2024. Take a look at the following criteria for receiving refunds for your canceled flight: By accessing the main site, a tourist can obtain a refund from Thai Airways. Already have an Executive Traveller account? Bangkok Bank has emerged as a key objector to the firms revised business plan and on Thursday, the court noted its contention that the airline will have to generate large amounts of credit to make the plan, as currently finalised, a success before the cornerstone of the rehabilitation process being the conversion of debt to equity, can proceed. It's completely free and we'll never pass your information on to The Corporate Image and Communication Department of Thai Airways International Public Company Limited (THAI) has clarified that due to the temporary suspension and disruption of operations following the COVID-19 outbreak which resulted in a significant number of passengers being unable to travel, THAI has offered to accommodate passengers who were subject to flight cancellations or travel restrictions by extending the validity of their air tickets or converting their air tickets into travel vouchers equivalent in value to the amount paid for their original booking or refunding the air ticket without any fee or surcharge. But opting out of some of these cookies may affect your browsing experience. Also, the flight has to leave from a European Union Airport. Refund payments paid through credit cards and other means, to be complete by the 31st of January 2024, Management wanted to deal with creditors threatening to seize Thai Airways aircraft in key territories as a priority, it is a key problem, Leaner Thai Airways with lower operating costs is filling seats on flights again this year from Europe, Drawn out process where the Bankruptcy Court keeps oversight over all key decisions regarding creditors, Cornerstone of rehabilitation plan is the conversion of debt to equity in a slimmed-down 25 billion rights issue before a new stock exchange return, Risk of aircraft being seized still exists in some countries and territories, executives sought approval to deal with the problem but the court demurred, Bangkok Bank has emerged as a key dissenting creditor against the plan and has expressed scepticism about the airlines ability to find further credit, Deputy Prime Minister Supattanapong Punmeechaow, Recent assurance from Minister of Tourism and Sports, Crisis in the Royal Thai Police over the extortion of, Commander of the Metropolitan Police Bureau Police. It's more the lack of communication which irritates. Loss-making Thai Airways has been allowed to restructure its debts to keep its planes in the sky. The most I have every paid for Flight in Thailand on Thai was 1200 Baht . In January the airline was carrying just 2,092 passengers per day. Thai Airways refunds possible, reorganisation approved. THAI is pleased to extend its validity up until December 31, 2023. There are both online and offline ways to initiate your cancellation process. A representative may inquire about the reason for your calling. It noted that finding the funds such are necessary to do this while in a state of insolvency was no easy task. You can now search for the return form on the site. The court asked for this part of the revised plan to be reworked and raised the issue of treating all creditors equally. THAI Airways. The airline mentioned that these fake ads run on Facebook have used its name, logo and images to deceive the public. The amended plan comes after a marked pickup in the firms financial performance this year which has seen passenger numbers rise from 2,092 per day in January to 17,554 per day at present with regular passenger loads of 80% and above as well as better income and margins on both passenger traffic and cargo freight, which was critically important to funding and keeping the airline flying during the COVID crisis. In addition to this, the e-Boarding pass will also be sent to your email address by the respective airline. All flights from Stockholm - Bangkok are cancelled between 01 April 2020 - 01st of October 2021 03 February 2021 Thai Airways International are forced to cancel flights due to the coronavirus. -Passengers needs to contact the THAI office where the ticket was issued. In such scenarios, you will be entitled to receive compensation. However, in most cases, passengers will be rebooked onto another flight as quickly as possible. . In accordance with the EU Regulation a delay occurs when a flight is delayed beyond its scheduled departure time by 4 hours for flights of more than 3.500 km, by 3 hours for flights between 1.500 km and 3.500 km as well as intra-Community flights of more than 1.500 km, and by 2 hours for flights of up to 1.500 km. Or else, you can connect with the airline over the phone before departing for the airport in such circumstances. Unfortunately, less than the 180 days promised to the OP. Thailand threw a tourism party. This website uses cookies to improve your experience while you navigate through the website. If successfully implemented, it will see the states shareholding in the flag carrier reduced to 33% in the runup to the firm being refloated on the Stock Exchange of Thailand (SET), a development now expected sometime in 2025. It can include Flexi Saver Plus, Royal Silk Plus, Flexi Saver, and Basic Flexi. By clicking Accept, you consent to the use of ALL the cookies. While we appreciate this is a difficult time for the travel industry, it is unacceptable to simply not refund customers, the spokesperson said. The majority of flyers may prefer to phone the carrier and reverse it at the last moment. The cancellation policy or feature will allow a tourist to reverse a plane ticket and receive his or her money back. Airline Flight Incidents Thai Airways - refund and cancellation policy Thai Airways - refund and cancellation policy Select problem Flight cancelled by airline Flight cancelled by me Flight delayed Denied boarding Luggage: Delayed / Lost Package tour cancelled Get up to 600 * in compensation and your ticket refunded i i Check claim for free use tab or arrow key for navigate dropdown and press ESC for exit to next menu, Please select country dropdown use tab or arrow key for navigate dropdown and press ESC for exit to next menu, use tab for navigate menu and press ESC for exit from sub-menu, Open an external Thai Airways Facebook in a new tab, Open an external Thai Airways Twitter in a new tab, Open an external Thai Airways Channel on Youtube in a new tab, Link to information about how to add official Thai Airways account on LINE application, Open an external the official instagram account of Thai Airways in a new tab, Meetings, Incentives, Conventions and Exhibition(MICE), Reservation & Ticketing Terms & Conditions, Optional Services & Fees on Code Share Flights. However, it did not immediately approve proposals in the revised plan to deal expeditiously with creditors in countries or territories where there is a risk, according to the airline, of its aircraft being seized. Last year, the losses blew out to US$4.5 billion. The voucher is valid until 31st December 2022 and can be used as credit towards any future travel on THAI or THAI Smile to / from any worldwide destinations. The airline has seen a better recovery than it expected, largely in part due to cargo services. I'm still waiting. It's more the lack of communication . Remember that you can request a refund of your original ticket, if the alternative flight does not work . expand_more. If the change to a higher fare type is needed, passengers need to pay the difference.-Passenger can choose to fly via another destination in Europe. This can assist you in determining whether or not your booking has been verified. The company will process the refund in sequential order by no later than March 31, 2024. For details on revoked tickets, it is suggested to verify the reservation status online. 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Thai Airways cancelled flight refund 1 year ago Save Hi, We had booked flights with TA last January via Lastminute.com. Passengers who wish to change travel dates or cancel and refund, please contact your travel agent as soon as possible. Its clear the size of debt was potentially too big to let it fail. At the end, a confirmation message regarding Thai Airways cancellation will be sent to your email ID. THAI will process the refund in sequential order by no later than March 31, 2024. Return trip. Travelers will be required to pay the required cancellation fees in order to reverse a booking with Thai Airways. I'm still waiting. Thai Airways flies to nearly 84 destinations in more than 37 countries, with four different flight classes, which are Economy Class, Premium Economy Class, Royal Silk Class (Business Class), and Royal First Class (First Class). Notwithstanding this, THAI remains committed to extending the utmost attention and care to all customers who have pending ticket refund requests. Passengers may check your flight status here. All rights reserved. All rights reserved. We ( Airfleetrating.com ) are an online travel agency based in the USA. From that, you will have the My Booking section. A woman who took on British Airways (BA) in court without legal representation has won her case in a row over flight vouchers. The coronavirus pandemic has left visitors with a lot of concern for a longer period. Requesting a Thai Airways refund on your own in the UK is not a straightforward experience. Whether you may wish to cancel a flight within or after one day of purchasing, this policy will provide you with every opportunity to do so. Landing at BKK several weeks ago, the amount of Thai planes doing nothing made, 40 minutes ago, Havana said: I'm not holding my breath regarding a refund to the tune of approx 100,000BHT. These cookies will be stored in your browser only with your consent. Therefore, you can be eligible for a return by following the same steps as when booking a plane ticket. Executive Traveller is published by Business Travel Media Pty Ltd, a corporate authorised credit representative (#515763) of MGS FINANCIAL PTY LIMITED (#337568). Select the Cancel option to make the process ahead. The airline has promised to refund customers within six. Today, Thai Airways may be canceled for multiple reasons. All customers are now creditors of the company and under Thai law Thai Airways cannot dispurse funds until its rehab is completed. The following are the compensation, concerning the Thai Airways cancellation policy, stated for tourists: The refund policy is one of the most accessible options for travelers who do not wish to use the booked reservations. The airline buckled under the pressure of US$9.8 billion in debts and the worldwide travel downturn. And it should have passed the funds or a refund along to you without delay. In this scenario, you will not be levied with any reversal fees for making cancellation of your flight. Thai Airways to resume flights to Brussels on 3 July 2021 Andr Orban - 12 February 2021 1 I was told a few weeks ago that they would refund me but then when I spoke to them the other day they said that I had to take a flight credit or extend travel validity. By going to the My booking feature, you can quickly revoke a flight without any trouble. Promotion Code. Inability to adhere to other policy norms, such as. In part due to cargo services more the lack of communication such scenarios, you to. Address by the respective airline under Thai law Thai Airways to change travel dates or cancel and,... Dates or cancel and refund, please contact your travel agent as soon as possible online offline!, 2023 agent as soon as possible and receive his or her money back cancelled flight refund year... 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