The safest way to do so is with Chrono24's free Buyer Protection. Chrono24 has a service built in where they kind-of work as an escrow. Make sure to emphasize to the seller to protect the watch carefully and send it with insurance. I believe most people could find the timepieces they want here. I had to contact my bank to transfer funds to Chono24's escrow service because they are located in Germany. If everything's ok, we will transfer payment to your bank account within 7 business days. You're likely to need these details along with the recipient details . Is that trustworthy? Creating a listing on Chrono24 is free. Contact our support team. I'm not sure how to link from chrono24's app, so I can't link the seller but it would appear that it's an author rises dealer that is selling. It is a no-brainer to have an office in the largest city in the world with personal contacts on the ground to ensure our customers from the land of the rising sun are well looked after. Some dealers only accept returns on watches with their seals and packaging intact. Very good shopping experience.. Am I insured against shipping damage or theft? Recipient's address: Have the buyer confirm the shipping address. Only then do we transfer payout to the dealer. Interested in this too since the watch I want only seems to be for sale in Europe. Yes, we use state-of-the-art security technology to protect your personal information against manipulation, partial or full loss, and unauthorized access by third parties. Please note: Some buyers may not be able to pay via the. Get the watch, inspect it, note any problems if not advertised prior, if nothing's wrong, enjoy! Months later Chrono24 is still asking for "time" to assess whether the shipping company actually considers the watch lost. Who is required to provide this information? Payment is transferred and kept safe in Chrono24s escrow account until you have your watch in your hands. *For details, please inquire via phone or email. What does Chrono24 Buyer Protection cover? Why am I not shown the prospective buyer's email address? If it's Chrono24, you should ask them. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. Put my CC information in and got the message for "Payment being verified". There are two ways to buy a watch on Chrono24: Many factors contribute to a watch's total price. The next day I get an email from Chrono24 stating in order to move forward the escrow service needs a copy of my ID or Passport without any information being blacked out and a copy of my credit . What is the legal basis for this request? We do not tax you directly, nor do we pay taxes on your behalf. June 30, 2022; homes for sale in florence, al with acreage; licking county jail mugshots . Seems like a Euro version of PayPal, but probably not as favorable to buyers. You have the following options. Estimated values are reassessed on a daily basis. We've changed the name to improve understanding. It is quite annoying if buyers offer a price that is too low. Over the last year we have purchased numerous watches through Chrono24 for our customers. We manually review new listings for the safety of all Chrono24 users. No concern with payment as chrono24 hold the money until delivery is confirmed. Chrono24 provides Escrow Service for free. Shipped and arrived quickly - great condition and well packaged. Sunday 1st March 2015. No, messages cannot be recalled once they've been sent. +49 721 96693-920 You can avoid penalty fees by making sure the information in your listings about item availability and handling time is correct and up-to-date. I've emailed in return asking what his payment terms are, let's see what he replies. It's worse than that, actually. In the unlucky event a watch was bought by the seller on a hangover Monday, even trusted sellers might buy something that is not correct. You can find more exact information on the individual listing page. The warranty usually applies to either the entire watch or the functionality of certain components. https://www.chrono24.com/info/mychrono24.htm. +49 721 96693-920 *For details, please inquire via phone or email. Your listing will remain online for 3 months. Also, can i pay through Paypal on Chrono24? You might decide to first look at the watch and then at the seller, but we think vetting the seller is really critical, because you cannot fully review a watch on its quality and authenticity based on the photos alone. With content in 22 languages, our website attracts more than 500,000 visitors every day. We are required to include your taxpayer ID number when doing so. You will be responsible for the return shipping costs in most cases. Go to Accounting, where you can review any penalty fees under Transactions, and ask questions prior to invoicing. If you see a "Questions about this listing" button, you may use this to send a public question to the seller. View our detailed guide on how to classify your watch's condition. The buyer transfers the amount due to Chrono24's secure escrow account. Im thrilled with my purchase and felt confident goin What should I do if I want to return an item? What are the various pricing plans for commercial dealers? Getting your watch authenticated and the quality assessed is essential to make sure you made the right purchase. August 3, 2020. The support of our quality and security team, Support from our quality and security team, To expose and prevent unlawful practices and violations of our general terms and conditions. The purchase price is then paid out to you once the watch has arrived at its destination. We immediately suspend any dealer proven to be offering fakes or replicas. This would wouldn't have worked with eBay/Paypal . It was my first time ordering a luxury watch pre-owned online. You can choose to pay monthly or once a year in advance. Thanks to the Chrono24 Escrow Service, your payment is fully covered. As part of the inspection, the seller must provide proof of ownership in the form of two pictures of the watch set to specific times. 1. You can view the delivery service information in the shipping confirmation. Chrono24 has 5 employees at their 1 location and $22.86 m in total funding,. When you buy with Relleb protection, we will always advise on what import duties might be charged. Don't skip your homework or find a partner who can help you buy a watch safely! Of course, you will still enjoy the same benefits you're used to. Which payment methods can I offer buyers? Send the watch back fully insured and in its original packaging. Our dealers are required to inspect each watch's authenticity and may only list original timepieces. years as the leading marketplace for luxury watches, trustworthy sellers from over 120 countries, customers choose Buyer Protection annually, listings covering a wide range of watches, If your payment was processed via the Escrow Service and you would like to return the item, please either call (+49 721 96693-920) or email (. How long does it usually take to buy when the seller has listed it as a purchase by request only? The surcharge is effective immediately. Yes, you can say that 5% or 6% doesn't sound too bad if you compare it to sites like eBay which has a fee of about 10%. What do technical terms like "repeater" or "chronograph" mean? You have 14 days (after the day of delivery) to initiate a return and receive a full refund quickly and easily thanks to our global money-back guarantee. What can I do? We keep your money in our escrow account for 14 days after delivery of your watch. Well, Chrono24 offers a wide range of filters you can use while filtering through thousands of watches on the platform. All in all highly recommended. Luxury watch manufacturers use reference numbers to identify specific watch models. Packaging: Choose a sturdy box in an appropriate size and fill it with sufficient packing material. Payment options at Chrono24 are more than sufficient. We do not buy, appraise, or inspect any items. Reliable, trustworthy, no BS. Also, be careful that with Chrono24 buying protection you have a 14-day period to raise a problem. Please check your inbox again. Every listing contains the ". Simply enter each watch's details and, if you'd like, add your own photos. If you would like to make a purchase from a private seller, the. *For details, please inquire via phone or email. Bank Transfer - HSBC and ICBC(Asia) Credit Card: Master, Visa, AMEX, Union pay (3% surcharge) . Always ask for a track and trace code and be precise in asking about which insurance the seller uses. We charge a penalty fee when an order is canceled after payment for reasons attributable to the seller, regardless of whether the buyer or the seller canceled the order. When will it be activated on Chrono24? Accepted file formats: pdf, txt, eml, mp4, mov, rtf, m4v, csv, wmv, doc, docx, xls, zip, odt, pages, rar, ppt, pptx, ods, jpg, jpeg, png, and gif. 2. We'll send you an email as soon as the item has been shipped. You can also contact us directly. We can also buy your watch, or sell it for you. There are also other marketplaces or online watch sellers which have a large assortment of watches, but Chrono24 is (by far) the biggest with the largest number of offerings. The dealer may only sell original goods from trusted sources. Keep your camera handy; you'll be asked to take 2 additional photos of the watch set to specific times and upload them as proof of ownership. I have concerns about a buyer's trustworthiness. Excellent experience. Are credit card and PayPal secure payment methods? If you have any further questions, please contact. You can view the estimated value and change in value of each individual watch, as well as your entire collection. Can I sell items on Chrono24 without a taxpayer ID number? Customer feedback also plays a role in the process. How many watches can I add to my Watch Collection? You can access your messages both on Chrono24's website, as well as in the Chrono24 app. So if you sell a watch for $1,000, you'll owe $65 of it to Chrono24. Good communication from Chrono 24. This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply. My only concern remaining surrounds the issue of payment-bank transfer or PayPal. Click the heart again to remove the listing. ) or email our support team within 14 days of receiving the watch. So helpful advise on my purchase process. An extended warranty is not provided. If you don't confirm your listing's availability, it will be automatically deleted after a week. New listings can be created in your Market Portal, which features a number of tools to help you get started. You have further questions about Chrono24? Can I save personal information in the Watch Collection? Why should I communicate with buyers and sellers on Chrono24? When paying with a bank transfer, it might take some time for Chrono24 to confirm payment receipt. However, should issues arise, you have 14 days upon delivery of your order to contact our support team and get your money back. Only dealers who have demonstrated consistent reliability and trustworthiness on Chrono24 are eligible to receive a Trusted Seller seal. Edited by LaurasOtherHalf on Monday 2nd March 16:24. Listings are usually activated within 1 to 3 business days. Items are typically available immediately or on short notice. Our promise: Every new and used watch on Chrono24 is authentic. Chrono24 is a scam, paid thousands for a vintage Breitling, watch was never received. Important: Never ship an item until the money has been officially credited to your account. Chrono24 has a zero-tolerance policy when it comes to dealers listing counterfeit watches. In rare case of unsuccessful delivery, your shipment would be fully insured, so you can make both domestic and international purchases risk-free. We founded Relleb to provide buyers peace of mind when buying a luxury watch online. An idea that we pursue in full stride. Call ( +1 646-887-3560 ) or email our support team within 14 days of receiving the watch. We will document and confirm your wish to return your order and guide you through the next steps. We keep your payment safe in our escrow account for up to 7 days after the day of delivery of your watch and we release your payment to the private seller. Yes, this allows us to better assist you should any questions arise, as well as enables us to inform you about your order's status. We will document and confirm your wish to return your order and guide you through the next steps. Set an amount you want to settle on and go with a strategy. You can manage and edit taxpayer ID numbers designated as having the "wrong format" yourself. Through our Office in New York City, we want to assist our customers in North, Central and South America even more closely. In the interest of security, dealers on our marketplace must follow a strict set of rules. It can take a few minutes for the email with the verification code to arrive. How much does it cost to sell on Chrono24? Call ( Ok, so after last nights contact I'm awaiting the seller taking some up to date pictures when the shop re-opens tomorrow. Open your door to 500,000 watch enthusiasts every day. The packages (Light, Pro, and Premium) differ in the number of concurrent listings you are allowed, as well as the commission fee. Thus, you have time to carefully inspect your order knowing your money is safe in our account. The largest availability of watches can be found on Chrono24. Furthermore, we require all dealers to follow our strict dealer guidelines. How can I pay for an order using an escrow service. Something you definitely want to prevent. You can also request the seller to photograph how the package is protected in the box. This last step might be the most important for buying a watch on Chrono24. You'll find all penalty fees in your Market Portal. You find what you are looking for, order it, and it gets delivered. Furthermore, we require all dealers to follow our strict dealer guidelines. Chrono24 review: chrono24.com scam. When you havent seen genuine Rolex stone dials, Omega Speedmasters with brown patina or boxes and papers from specific years it is just too hard to do it on your own. Do not rely on email payment confirmations. So the best insurance to get is to go with a seller you think is credible and trustworthy enough to authenticate a watch and make sure it is of high quality. *For details, please inquire via phone or email. Unfortunately, every seller has its own standards this resulted once that a watch ended up on our doorstep of our office (without us being there to take the package). Yes you make a request to purchase to see if the watch is still available. Please make note of the following to ensure that your watch arrives safely at its destination: You can register a as a commercial dealer on Chrono24 in a few easy steps: You're now ready to create your first listings. How can I reactivate my listing if it was deleted during the check to make sure it was still current? You'll then have access to historical price trends, as well as projections of your timepieces' future financial performance. We require copies of the following documents, which you may either upload or send to us via email, fax, or mail: Register now for your free 30-day trial and start exploring all Chrono24 has to offer: Chrono24 offers various packages to meet our dealer's diverse needs. Every dealer on Chrono24 has their identity and integrity thoroughly reviewed during the registration process. Determine the right criteria and use the advanced search engine of Chrono24 to your benefit. For example the Swiss customs department is keen on declaring the watch for import, if you dont and they discover the watch you will charge you with a penalty of CHF 1.500 (c. $2.000 / 1.600). Therefore, please make sure your listings are always truthful and realistic. Verification code to arrive watch Collection in new York City, we require all dealers to follow our strict guidelines. 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