We liaise closely with event organisers on matters related to ticket scalping. When I enter my Voucher ID online it is notifying me that an 'Invalid ID entered', what does that mean? Safe, Fast and Verified . I've sent an email invitation but some or all of my friends did not receive them. - Membership Services Office at the Club. Tickets purchased during a pre-sale will be available for collection after the advertised general public on-sale date. N/A Boundary Zone: $50 . Selling tickets or offering tickets for sale for above their face value via auction sites or any other unauthorised means is in breach of Ticketek's Terms and Conditions. Can I use a device larger than a mobile phone (e.g. We also regularly monitor our ticketing system for suspicious transactions. Are Refundable tickets offered on Gift Voucher sales? *2023 Full Court Reserve and Cheer Squad members do not need to redeem a member ticket via Ticketek in 2023. Email us now at newevents@ticketek.co.nz, To learn more about Ticketek, please go to https://premier.ticketek.co.nz/Content/aboutus/aboutus.aspx. My Ticketek; Gift Vouchers; 3:00 PM. Ticketek may charge a reasonable fee for the replacement of tickets. Yes, all events that Ticketek ticket for can be found on the mobile site. The following junior policy applies to the sale of daily public ticketing during the 2023 Toyota AFL Finals Series and Grand Final: Please note: During the members pre-sale Club members are required to purchase a finals ticket that is equivalent to the type of membership that they hold (i.e., Adult members can only purchase an Adult final ticket). Telstra Plus from time-to-time may provide access to pre-sale concert ticket offers ("Pre-Sale Tickets") which are offered and supplied by a third party ticket vendor (for example Ticketek Pty Ltd, Ticketmaster Australasia Pty Ltd, PROticket Pty Ltd) ("Ticket Vendor") and other experiences, to you. This hilarious, inspiring and poignant new musical is wrapped up in one of the most addictive and joyful soundtracks to ever hit the stage. I would start with Consumer Affairs Victoriahttps://www.consumer.vic.gov.au/Their website is easy to navigate and unlike Ticketek they actually have trained staff who will contact you back. If there is no connectivity at the venue, can Passbook tickets still be accessed? Ticketek. TicketekFor accessible booking needs please visit the following Ticketek page for information here. 4 - 15 years inclusive. An invitee purchasing seats can select up to the maximum seats currently remaining for the group. Platinum. NRL Travel packages are non-refundable. Also, you will need to enter the relevant card's corresponding CVC security code before submitting payment. Ticketek may cancel an order made as a result of any such error, although in the case of a pricing error Ticketek will endeavour to contact you to give you the option of purchasing the ticket at the correct price. Please note, game tickets are non-refundable. Can I buy tickets from unauthorised sellers such as online auction sites like eBay? The Mobile Ticket delivery option will be displayed with the existing delivery options when it is available. Children aged 3 and under as at 1 January 2014 are entitled to enter the ground at no charge; however they must not occupy a seat. Ticketek takes a range of steps in an attempt to reduce the incidence of scalping, which are set out below. Ticketek Gift Vouchers can also be redeemed in person at a Ticketek Agency. Buy guaranteed tickets for sold out events at a fair price. Yes, if your tickets are purchased through Ticketek then these tickets will be in your account and can be sold on Marketplace. What are the terms of concession tickets? Create an account to follow your favorite communities and start taking part in conversations. The website will still select the best available within the section you have chosen, You can only select on price category at this stage. What are the terms of General Admission (GA)? Sell tickets directly from your Ticketek Account. On any smart phone, go to ticketek.co.nz in your mobile browser to view the mobile site. You can only save the details of one credit or debit card to your My Ticketek account at any one time, so if you choose to save newly entered card details they will override any previously saved card details. If they are using an iPhone they have the option to 'Add to Ticket Wallet' (they will need to download the app to view the ticket in their wallet). You are responsible for knowing the contact details of all attendees in your group. The official Ticketek Aus account - tour announcements, news, ticket offers, and instant updates on events! I have received a Gift Voucher for a particular event, how do I redeem this through Ticketek? There are three delivery options: Note that for general admission events, tickets can not be replaced. 1 0 obj Why can my friends (invitees) only purchase the held tickets one at a time? How will I know when my content is personalised? Sat 11 Mar 2023. Lanyards are sent separately from tickets and should arrive at least two weeks before the day of your event. No. View the range of price categories and prices to help you decide what you which best suits your needs, Click on the FIND TICKETS button to move forward and to tell us how many and what type of tickets you want, Select the Price Type. Where do I redeem my Ticketek Gift Voucher? . Change of mind is not an approved reason. Below is a list of the information you should provide us with in your initial contact: ** Some venues have an exclusive ticketing contract. Postponed and Cancelled Events. I have brought tickets and all three were on section 301. Refundable tickets are an add on option available for customers to purchase during the purchase of their event tickets. To opt in, you simply need to authorise Ticketek to access your Facebook friend details and agree to share your seat details with your friends. We recommend that you confirm with your venue whether they have an existing ticketing agreement. Additional Information: Disney 100: The Concert is approximately two hours plus intermission. Ticketek recommends that you select Registered Mail for these events where available. We do not send tickets to PO Boxes or business addresses. Why does Ticketek offer AFTERPAY if it doesnt allow the processing of payment .?????? Buy and sell tickets online for concerts, sports, theater, family and other events near you from Ticketmaster. This . If an event is cancelled or postponed you will need to contact Ticketek for a refund. The Companion Card program is applicable at all AFL Venues. you have requested 4 tickets yet there are no more than 3 seats next to each other in the venue, or all the tickets that were available have been selected by customers ahead of you and they are in the process of completing their transaction. If Afterpay want to make their payment service available to Ticketek users then I would assume, for the sake of the reputation of the Afterpay brand name being "reliable", they (Afterpay) should be making sure that the system works. - Gate 2 ticket windows on match days, subject to availability. Tickets purchased during a pre-sale will not be dispatched until after the advertised general public on-sale date. As such, except as specified in these Terms and Conditions, all claims in connection with tickets or events are the sole responsibility of the Seller and, except to the extent required by law (including the Australian Consumer Law) Ticketek otherwise has no liability to you. If a ticket is sold or used in breach of this condition, the ticket may be cancelled without a refund and the ticketholder of the ticket may be refused admission. Not near an outlet, so any help would be appreciated. The Ticketek call centre is based in South Australia. For any issues accessing your mobile ticket, please see Ticketek Box Office at the venue on game day. Now I have been told I can't transfer them into my daughters name without going to the concert myself just to show ID to let them in as I was the one that brought the tickets. So for example if you are attempting to purchase tickets in a Visa Entertainment pre-sale, but your saved credit or debit card is a MasterCard, you won't have the option to finalise payment using your saved card. Make your ticket buying experience easy by registering with My Ticketek, then signing in each time you visit the website. 6 yr. ago. General Terms and Conditions I have a saved the details of my credit or debit card, but I am not getting the option to use it to pay for my tickets? Unless required by law (including the Australian Consumer Law), neither Ticketek nor the Seller will be liable for any other losses incurred by you as a result of the cancellation, rescheduling or relocation of an event, including any travel and accommodation expenses; Ticketek will only replace lost, stolen, damaged or destroyed tickets if the authenticity of the ticket can be verified, including proof of purchase, and if you give reasonable notice before the event. Melbourne Victory v Western United. Choose an event below and then click the BUY TICKETS button. Will mobile tickets be removed from the Ticket Wallet after an event? When you visit ticketek.co.nz, you'll be presented with more relevant content leading to improved event browsing and faster purchase. If you would like your event to be one of these, we would love to hear from you. What happens if I purchase multiple tickets and haven't received them all? I am having trouble logging in and cannot retrieve my password using the forgotten password facility? They will be assigned the seats nearest the original purchaser. Tickets for all Sydney Sixers matches are available through www.ticketek.com.au or at the gate on match days. If you're not signed in already, you'll be asked to sign in (or register) now. It does, it's 14 for most events. - Including wheelchair access, stage views and locating a seat, - using your mobile ticket with Apple's Passbook. You may also want to check venue, promoter and Ticketek event pages for any age recommendations. - Children aged 5 years and under at 1 January 2020 are entitled to enter the ground at no charge, however they must not occupy a . Visit the Ticketek Groups page for more information. Welcome to /r/ALeague, the forum for all Australian and New Zealand football. Sat. Get Tickets The Official Grand Final Lunch. For location services: Settings -> Privacy -> Location Services, for notifications: Settings -> Notifications. Are there any events I can't use my Ticketek Gift Voucher for? How can we help you? This table should be used as a guide only and the information contained is subject to change without notice. Yes, you are able to use multiple Ticketek Gift Vouchers. Customers in New Zealand can purchase tickets by calling the Ticketek New Zealand Call Centre on 0800 842 538 and ask for . Best Available, Platinum, Gold, Silver, Bronze, Best Avail./Any Price. Persons aged 15 and over as at 1 January 2014 are classified as an adult, unless they hold valid These tickets will be cancelled and reissued in the name of the new ticket owner. For clarity, Ticketek may limit, suspend or terminate the MyTicketek account of a user which has been activated primarily to circumvent temporary or permanent suspensions already in place with respect to a different account. What will happen if the barcode is sent to a non-smartphone? Children aged 4-14 years (inclusive) as of 1 March 2019 are entitled to purchase a junior ticket. As part of the terms of sale, the only person authorised to purchase tickets is the credit/debit card holder. Please try again, or try reducing the number of tickets you have selected. This may vary slightly depending on which delivery method you choose. How do I update my credit or debit card details once they have been saved? If an error on your behalf results in Ticketek reprocessing the ticket transaction at your request, Ticketek may charge to you the actual costs incurred in reprocessing the ticket transaction, including any chargeback or postage fees charged to Ticketek by a third party. Oh you accidentally got a childs ticket again, by mistake we could say, just go on through. By attending the event, you and each attendee in your group acknowledge and agree that you each may be filmed and/or recorded and you each give permission to the Seller and Ticketek to use your image, likeness and voice obtained at the event in all media throughout the world for any purpose and without any compensation. Companion cards accepted? Did you get any resolution? How do I redeem my Ticketek Gift Voucher? No upcoming games . Restricted view refers to seats that have restricted viewing of the stage or event. If you have purchased concession tickets you are required to present a valid proof of entitlement and photo ID on entry at the venue. Will mobile tickets be removed from the ticket Wallet after an event is or. Suspicious transactions Mail for these events where available business addresses have n't received them?. 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